Resolve Workplace Conflict

Murray Nossel, Ph.D., on listening, storytelling, and workplace conflict

Found in almost any social situation, whether work or community, misunderstanding in communication can often lead to harsher exchanges of words and strong emotions, if not outright conflict. At the root of these is a web of interpretations, thoughts, and emotions that color what actually happened. Murray Nossel explains how his listening and storytelling method provides a precise series of steps that deescalate these misunderstandings and lay a common ground on which to move ahead in rebuilding trust.
Watch the entire interview on Sarder TV.

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Our editorial team at Narativ is a group of experts led by CEO and business storytelling craftsman, Jerome Deroy. We aim to create educational and informative content relevant to the emerging trends in business leadership, sales, team building, and onboarding.

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