In this episode of Leadership Story Talks, hosts Julienne Ryan and Jerome Deroy welcome Alex Smith, a seasoned sales professional, podcast host, and advocate for human-centered connection in business. With over 18 years of experience in sales, including roles in EdTech software and door-to-door sales, Alex brings a refreshing perspective on the transformative power of authenticity and empathy in professional relationships. He also hosts the podcast Sell by Being Human, where he explores how sales can be a force for connection and growth.
This episode is rich with engaging stories, actionable insights, and thought-provoking reflections on how storytelling and human connection can reshape the way we approach leadership and sales.
You’ll hear:
- Alex’s Sales Journey: From selling catalogs door-to-door as a child to becoming a top-ranked sales professional, Alex shares how curiosity and resilience shaped his career.
- Reframing Sales Through Humanity: Alex challenges the stereotypes of salespeople, emphasizing the role of empathy, curiosity, and understanding in fostering genuine connections.
- The Role of Storytelling in Sales: Why aligning stories to the listener’s experiences can transform the conversation and build trust.
- Personal Growth Through Adversity: Alex reflects on pivotal moments, including personal loss, that shaped his approach to life, work, and gratitude.
- Lessons From Family: Heartfelt stories of Alex’s father, a teacher and storyteller, who inspired his belief in the power of human connection.
Key Takeaways:
- Selling as Human: Sales is about guiding someone toward change, built on mutual understanding and respect—not manipulation or pressure.
- The Power of Stories: Crafting relatable narratives and asking insightful questions can break down barriers and foster meaningful connections.
- Curiosity is Key: Genuine curiosity helps leaders and professionals create trust, credibility, and alignment in their interactions.
- Gratitude and Resilience: Embracing gratitude, even during challenging times, can inspire growth and a deeper connection to one’s purpose.
Resources:
- Alex’s Podcast: Sell by Being Human – where Alex explores the art of sales through the lens of human connection.
- Books Mentioned: To Sell is Human by Daniel Pink – a foundational resource on the humanity of sales.
- Alex Smith’s profile on Linkedin
- Alex Smith’s YouTube Channel
Tune in to this inspiring conversation and discover how embracing humanity and storytelling can transform your approach to sales, leadership, and connection!
Learn more about how to leverage Narativ’s storytelling method for your pitch and sales team: Download our free e-book, or you’re welcome to schedule a free 15-minute call with Jerome.
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